Answers people actually want before they subscribe
Whether the Canadiens are genuinely on the lineup, whether it still works once you've left Quebec, device support, the trial, and how billing actually works — answered directly, no hedging.
What is IPTV Quebec?
What is IPTV Quebec?
A streaming subscription built around Quebec's own viewing habits — the Montreal Canadiens and the rest of the NHL, French-language news and entertainment channels, and Quebecois programming — delivered over an ordinary internet connection through a compatible player app, alongside the same full English-language and international catalog on every plan, in resolution up to 4K where your device and the source allow it.
Hockey coverage
Are the Canadiens actually included, or is that just marketing?
Game nights are part of the standard lineup on every plan — no separate sports package, no extra fee to unlock the Habs.
Is the rest of the NHL covered, or just the Canadiens?
The rest of the league runs on the same lineup — the Habs are the headline for this audience specifically, not the only team on the schedule.
What happens to coverage once the playoffs start?
It continues exactly as the regular season did, no separate playoff tier and no added charge layered onto whichever plan is already active.
Beyond the rink
Is French-Canadian programming limited to news, or is there entertainment too?
Both sit in the lineup together. Quebecois entertainment channels aren't sold as a separate add-on from the news coverage.
Are the French channels genuine Quebec programming, or a dubbed international feed?
It's the real Quebec and French-Canadian channel roster, not a dubbed substitute standing in for it.
For people who've left
I moved out of Quebec — does this still work for me?
That's exactly the audience this is built for. The lineup runs over your internet connection, not a Quebec cable line, so it plays the same in Toronto, Boston, or Paris as it would in Montreal — no workaround needed, just a regular internet connection.
Does someone watching from France or the US pay more than someone in Quebec?
No — one price, one login, regardless of where either gets used.
English & international channels, VOD library
Does adding Quebec and Canadiens coverage mean a thinner English catalog?
No — the full English-language and international roster sits on the same login as the Quebec-specific channels, on every plan length.
Is the live channel count padded with dead or duplicate feeds?
It describes the lineup as it's actually delivered. The quickest way to check that directly is the $1 trial, which opens the real catalog rather than a curated sample of it.
Does the on-demand catalog sit still, or does it keep growing?
It keeps getting added to. If a specific title feels missing, that's worth a direct message to support rather than an assumption.
Why four lengths if the lineup never changes
Why does a longer term cost less per month if the catalog is identical either way?
It rewards committing further ahead, the same logic behind most subscription pricing — it isn't a hint that the shorter plan is missing anything.
Is there a cheaper tier hiding below the 1-month plan?
No — the four listed on Pricing are the entire lineup of plan lengths, nothing shorter or smaller exists beneath them.
Device compatibility
Which devices actually run IPTV Quebec?
Samsung or LG Smart TVs, an Android TV or Google TV box, Fire TV or Firestick, an Android or iOS phone or tablet, Apple TV, or a Windows/Mac computer — each one just needs a compatible player app installed. The Setup Guide walks through every device by name.
24-hour trial
What does the trial dollar actually get me?
A full 24 hours on the real service — the identical Quebec and international lineup a paying subscriber gets, not a stripped-down preview. Long enough to check a game, a channel, or the whole setup before spending more.
Why does the trial cost a dollar instead of being free?
A free version mostly attracts people who never actually check a game or contact support — the small charge filters for people genuinely comparing providers and keeps the day meaningful.
What the price actually includes
What's the actual subscription price?
In US dollars: $14.99 for one month, $34.99 for three, $54.99 for six, $79.99 for a full year. The catalog is identical across all four — a longer term only changes what you pay per month, never what you can watch.
Could a fee show up after checkout that isn't on the Pricing page?
No — whatever's listed there is the entire charge. Nothing gets appended once an order is placed.
Does a subscription roll over into a new charge automatically?
Only if a recurring option was specifically turned on at checkout — otherwise a term simply concludes, and starting another is a separate choice each time.
How support actually works
Something's not working — who do I contact?
The Contact page reaches a real inbox, not a bot — setup issues, billing questions, and trial questions all land there and get an actual answer, not a ticket number.
Does a bigger plan get answered faster?
No — messages get worked in the order they arrive no matter the plan behind them. Naming the device and the exact symptom is what actually speeds a reply along.
Is support reachable in French?
Yes — a message written in French gets read and answered the same as one in English.
Getting the login working
What's actually inside the activation email?
One login, nothing else — sent once an order or trial clears. The Setup Guide covers where it goes on whichever device is being used.
The channel guide comes up empty right after logging in — is that normal?
Usually, yes. It tends to fill itself in within a few minutes; if it doesn't, a manual guide-address setting buried in most apps clears it up.
Can two rooms stream off the same login at once?
One active stream per login is the limit. A second device joining tends to drag both down rather than getting blocked outright, so it's worth planning around on a night the household wants to split across screens.
Internet requirements
What connection speed does 4K actually need during a game?
Roughly 25 Mbps held steady covers it; lower resolutions ask for noticeably less. The Internet Requirements guide breaks each tier down individually.
When something stops working
Playback buffers constantly mid-game — where's the first thing to check?
The network almost always turns out to be the cause — work through the rest of the checklist on the Setup Guide from there.
Refunds
Is there more detail on refunds than fits in a short answer here?
Yes — a dedicated page walks through the trial and each subscription length on its own terms.